Customer Communication Management

We help brands automate customer communication, business and engagement processes across the omni-channel through advanced services, technology, platforms and infrastructure.

Our service domains

We operate across five service domains

Digital Business Processes Optimization & Automation

Designing and implementing digital business processes to improve customer experience, increase revenue, reduce costs and improve operational efficiency.

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Technology Platforms

Managing differentiating customer experiences and communication across touch-points on top of a modernized digital platforms to handle all aspects end-to-end.

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Administrative Communication & Services

Managing administrative and transactional engagement with customers across the omnichannel - from printing and distribution to digitizing payments, signing, and communication.

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Marketing Output

Building relationships, loyalty and advocacy through delivering contextual and relevant marketing based on data, insights and segmentation - on both digital and print.

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Platform Services

Build customer experiences and improve workplace efficiency with diverse technical capabilities that adds value to targeted use cases – from digital signing and payment to public register look-up, analytics, and workflow approval.

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Christian Staalby

Christian Staalby

Managing Director, Customer Communication Management

+45 30 46 34 43cst@charlietango.dk