Digital Business & User Experience

Digital Product & Service Design

What does it mean?

Creating user-centric services and products, that close the gap between an organisation and it’s users. Expanding the offerings of the organisations, in the digital realm.

From Chasing User Expectations To Exceeding Them

Emerging technologies are giving rise to new digital products and services that change the way customers interact with brands. With the bar set by the leading global digital businesses, user expectations are ever-evolving – and sky high.

Say The Right Things To The Right People

So how can your business make its mark? In other words, how do you present your values and services to the right users in the most effective and appealing way? And how do you know exactly what problems your customers are trying to solve with your product?

Stamp Your Authority On The Market

We help you understand the entire customer journey and rethink how you deliver value by showing you the world from your customers’ perspective. We bring your strategy together with the preferences and competencies of your intended target groups through innovation and design. We build digital products and services across all industries and sectors. We bring together your business goals and technological capabilities and package them into digital services and products that your users will love to use.

What we can offer you

  • Service Design

    We improve both the quality and the interaction between you as a service provider and your customers. Our service design is a human-centric, holistic and integrated approach that takes strategic, system, process and touchpoint design decisions into consideration.

  • Digital Product Design

    We help you create user validated digital product designs that manifest your strategic services and meet your users in an impactful, effective and appealing way.

  • Design System

    We help you create a design system where you can develop, store and share your knowledge within branding, UX and customer service. You can also easily coordinate these areas – and the teams behind them – to boost your ability to deliver exceptional user experiences.

Rasmus Sanko

Rasmus Sanko

Chief Experience Officer, Digital Business & User Experience

+45 51 90 19 31rs@charlietango.dk