Event

The biggest news from Quadient Inspire Days 2019

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We invite you to a morning seminar where we will share the latest news from Quadient's 2019 Global Inspire Days User Conference.

Theme

Quadient's Global Inspire Days User Conference brings together hundreds of solution experts, business and IT leaders for a series of inspirational keynotes, thought leadership discussions and technical breakout sessions, and this year focused on the transformation from classic Customer Communication Management (CCM) to digitizing Customer Experience Management (CXM).

Based on the insights from the conference, we and our technology partner Quadient share reflections on the developments that are taking place within CXM & CCM as well as the significance it can have for your business, and not to mention the way you work with customer experiences and communication.

But why is it relevant to gain insight into what's going on within CX / CCM?

If you focus on reducing time spent drafting and broadcasting customer communications, reducing CXM / CCM-related costs, improving customer satisfaction, and shortening the payback period of investments in digital customer communications, then it will be relevant to attend the seminar.

At Charlie Tango, we have a deep understanding of the challenges businesses face and how our Customer Experience Platform as a Service (CXPaaS) - powered by Quadient - can help address these, so of course we would like to convey that.

We offer breakfast, coffee and juice and round off the seminar with the opportunity to network.

Agenda

08:30-09:00 Breakfast

09:00-10:00 News from Quadient Inspire Days and what significance it can have for your business - Martin Horn Andersen, Consulting Director & Dave Beveridge, Lead Product Manager & Allan Fonager Kristensen, Solutions & Platforms Director, Charlie Tango

10:00-10:15 Coffee Break

10:15-10:20 Introduction to Charlie Tango and our CXPaaS - Christian Staalby, Managing Director, Charlie Tango

10:20-11:00 Deep-dive on how Quadient can help optimize the customer journey, reduce friction and improve financial performance - Darren Collins, Product Marketing Manager, Quadient

11:00-11:15 Round off

11:15-12:00 Sandwich and network

 

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