The top tech, UX and design trends to look out for in 2020


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As 2019 comes to an end, we want to wish clients, partners and friends of Charlie Tango merry Christmas with an inspirational morning seminar, where we will share our take on the biggest technology, UX and design trends in the year to come.

The technological development is moving faster than ever, creating vast opportunities and new challenges. While everything changes, one thing remains constant: the experiences you deliver to your customers will determine your long-term success. But how does the technology of tomorrow impact the ways you can engage with your customers? How do you create digital services that leverage technology and data without losing the human touch? And what is the role of design in delivering great customer experiences while benefitting business too?

These are some of the questions we will explore in a relaxing setting in our office while enjoying Gløgg, Christmas sweets and good company.


08.30 – 09.00 Coffee and breakfast

09.00 – 10:00 10 tech predictions for 2020 - Tim Frank Andersen, Chief Digital Officer, Charlie Tango

What technology trends should you look out for in 2020? How will the new technologies affect your work with digitalization? Where is there most potential for creating new business?

10:00 – 10.30 Coffee break & Christmas sweets

10.30 – 11:00 Delivering data-driven experiences with a human touch - Rasmus Sanko, Chief Experience Officer, Charlie Tango

What are the most important opportunities and challenges within user experience? How will data change the way brands engage with their users? How do you ensure that data enables experiences with a human touch, and what are some examples of brands that do this well?

11:00 – 11.30 Using design to boost your customer experience and business - Alberto Vitullo, Head of Design, Charlie Tango

What are the most important trends within design? How do you differentiate your user experience with brand and visual design? How can design systems help you deliver coherent customer experiences and boost your business? Examples of how we work with design in Charlie Tango.

11.30 – 11.45 Sandwich, Charlie Tango Gadget Lab and network


Moments from the event